Happy with a Superb Roof
“To Ed and All Staff at Bens’ Roofing;
It has now been just over two months since you completed the new roof at [my home], and it has certainly been ‘christened’ by its share of rainy weather since then.
I’m happy to report it (the roof) has passed its trials superbly, and am even happier that I asked Bens’ Roofing to do this important work. I would not have believed how effective a properly vented and installed roof can be, but I do now and have the energy bill to prove it.
I have learned so much about this important part of my house from your people, especially Ed who delivered such a professional and informative presentation when he was quoting for the job. Even the owner of the company stopped by while the job was in progress, and taught me about how the exposed plywood indicated what has happened in the roofs’ past.
Please feel free to quote any part or all of this letter to let others know how very satisfied I am, and have been, with your company’s services, products, and professionalism.”
- Carol A.
Above and Beyond
I had a very positive experience with the Ben's Roofing team throughout the entire initial process of quoting and working with Jason, the Sales Representative. Although there was a discrepancy in the expectations of what the roof was to look like, Ben's Roofing was able to later work with me to find a solution. Thank-you to Jason for going beyond expectation in ensuring that my needs were heard!
Very Happy With Our New Roof
"I just wanted to write a quick note of thanks and to let you know how very happy we are with our new roof and the excellent customer service we received.
Right from the start we were impressed by the quote system you have in place, Jason was our contact person and he was diligent in trying to work his schedule to meet with us regarding our new roof proposal. Jason didn't want to just pop a quote in our mailbox, he wanted to meet with us, address our leaks we have had over the years and he wanted to go into our attic and perform a circulation test before quoting us on this project. Because of his customer service we decided to go with Ben's Roofing and Monday as planned the crew showed up and worked until after 9 p.m. To complete as much as they could, on Tues. a few problems arose which we were warned could come up and again we discussed options with Jason and proceeded with his recommendation. By 5:30 the job was complete, the area around our home clean and tidy, and very satisfied customers have a brand new roof with GAF 50-year shingles in tact as well as Duro-Last in our problem area.
Thank you again Jason!"
- Very Satisfied Customer
Hoping you are doing well.
I am writing this email to let you know I am extremely happy with the roofing job you did on Davis Street for me.
After three weeks of hard work, Ben’s Roofing men quickly and efficiently finished installing my flat roof with Duro-Last, “The World’s Best Roof System.” The men did a great clean-up at the end with no complaints from my stores tenants. Your works are obviously experienced, hardworking and pleasant persons.
I dealt exclusively with Louis who is highly knowledgeable on Duro-Last products and can answer any technical question one could ever impose on him. He was the one who sold me on Duro-Last and on Ben’s Roofing family run roofing business.
Louis walked me through all procedures and work he was going to do on the flat roof. To do the job properly he needed to remove the air conditioner unit from the roof top. Other contractor’s had missed this in their estimates. Plus an added benefit of dealing with Louis is he does what he says he will do. He is a great resource of Ben’s Roofing.
I am very pleased with the work done on my flat roof by Ben’s Roofing. Pleased to have had Louis responsive to my needs before, during and after the job completion. He did everything we agreed to be done. I am satisfied with the price and value of the job and the quality of your work which was done in a timely manner."
- Happy Customer
Polite, Friendly and Accommodating
"We had a new Ideal Roofing Wakefield Bridge steel roof installed by Ben’s Roofing and were very pleased with the end result.
The old shingles were removed and the new roofing installed with a ridge venting system. Now when a storm comes, we do not have to check to see if we have lost any shingles.
We have had people say things like, “That roof looks good! It looks just like regular shingles.” Some were surprised to learn that steel weighs less than asphalt.
We also find the roof seems to be keeping the indoor temperature from rising in the summer. We use less air conditioning than our neighbours.
My Estimator, Jason, the crew and everyone we dealt with were polite, friendly and accommodating. They kept the job site tidy and we had no clean-up after they had finished.
The long term warranty makes this an investment that will pay in the future."
- Satisfied Sarnia Customer
Would Recommend Ben’s to Anyone
Thanks so much for the great roof you just put on my house. Jason was great and answered all my questions and together we worked out the best roof for my needs. The crew that worked here were VERY hard workers and worked all day, on a pretty warm day. They patiently addressed any concerns I had while the roof was being installed. When they were done, other than my new roof, it was almost like no one had been here because the cleanup was so thorough. I would recommend Ben’s to anyone that asked me. Thanks again guys.
- Happy Customer
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